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Terms and Conditions

Terms and Conditions

Privacy Policy

Responsible for the website - or its subdomains (hereinafter, the WEBSITE) is a domain registered by the Spanish company Distrimar SL with Tax Identification Code B-35101088, registered in the Mercantile Registry de Las Palmas, Volume 461, Folio 1, Sheet 3383, with registered office at Duraznero 27B - Arinaga - Agüimes - Las Palmas - Spain, being able to contact us at our registered office, by phone +34 928466155, or by email at

Processing of personal data and their purpose

The personal data that you provide us, as well as those generated during the use of our services, will be incorporated into a file that is the responsibility of Distrimar SL in order to provide you with the requested information, manage the contracted products or services, and, with your prior consent. , keep you informed about products, services or news, including a news letter. You can unsubscribe from the newsletter at any time by sending an email to Therefore, you authorize Distrimar SL to receive confirmation of receipt and reading of the communications sent by email.

Cookies policy

This website as well as its subdomains and associated domains use cookies, which are small files that are downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way in which they use their equipment, they can be used to recognize to user. The data generated on the user's computer allows us to obtain the following information: The Website uses Google Analytics, an analytical service from Google, Inc. (“Google”). Google Analytics uses cookies, text files located on your computer, in order to carry out Web analytics about the way users use the Web. The information generated by the cookie about your use of the Web (including your IP address), will be transmitted and stored by Google on Internet servers in the United States. Google will not associate your IP address with any other data held by Google. You can reject the processing of data or information by rejecting the use of cookies by selecting the appropriate settings on your browser, however, you should be aware that if you do so, you may not be able to use the full functionality of this website. For more information about Google Analytics click here: In addition, you can prevent the recording of the data provided by the cookie to Google regarding the use of the website (including your IP address), as well as the processing of this data by Google by downloading and installing on your computer the browser plug-in available via the following link: /gaoptout?hl=en . You can allow, block or delete the cookies installed on your computer by configuring the browser options installed on your computer. For more information about Firefox click here: For more information about Chrome click here: ?hl=es&answer=95647 For more information about Explorer click here: For more information about Safari click here: For more information about Opera click here:

Recipients of personal data

The recipients of the personal data collected on our website will be used mainly for the management of your orders and for customer service. It is possible that, due to the operations carried out, there are other recipients of said data, such as our payment service providers or payment insurance providers, our freight transport providers and our business partners. By using this website, you authorize their use by being informed in advance of any data transmission that requires your explicit consent, or to which you may oppose, as provided by current regulations.

Your rights

In any case, you are guaranteed the possibility of exercising your rights of access, rectification, cancellation and opposition to the processing of your data, by sending a written communication to the indicated address or to the email address

1- General

These general conditions of sale are strictly applied to all sales of products made by Distrimar SL, with CIF number B-35101088, destined for individuals or companies. Any order made to our web store necessarily implies, as an essential, determining and essential condition, the unreserved acceptance by the client of the general conditions of sale of or any associated domain or subdomain in force on the day it is placed. carry out the corresponding request. In addition, the client acknowledges that the acceptance of these conditions will imply the application of these to the order to which they refer, as well as to any subsequent order, with the exception of those cases in which new conditions are brought to his attention by or any associated subdomains or domains. The fact that Distrimar SL does not resort to any of these conditions at any given time cannot be interpreted nor will it be equivalent to giving up resorting to them in the future or in the past. Applicable law and competent jurisdiction. The interpretation and execution of the conditions, as well as all the acts that are a consequence of them, will be subject to Spanish law, unless there are public order provisions contrary to it.

2- Prices

The prices published in the web store are in Euros and are valid except for typographical errors. All prices include VAT or IGIC tax in the case of the Canary Islands included applicable on the day of the order, any change in the VAT rate or any other tax will be automatically applied to the prices of the products for sale in the web store. The offers on products for sale in the web store will be shown in the "Offers" section or will be indicated in the product file and, if not indicated otherwise, they will be valid while they are displayed on the screen. This will not apply to wholesale sales or to other stores where special discounts are applied (in this case, taxes or their equivalent would be applied separately once the corresponding discount has been applied).

After the new regulations of 2021, some shipments, such as postal ones, may entail additional customs clearance costs, normally they are usually around €7.00 approximately.

3- Different payment methods

When placing the order, the customer can freely choose to pay for the purchases made in the web store through the following payment methods. Credit card, Bank transfer / account deposit. Payment in store. Deferred payment (approval by financial institution is required). PayPal

3.1 Bank transfer to Banco Santander Central Hispano 0049-4992-52-2411716541 Once the transfer has been made, you can send proof of payment by email to The shipment will be made immediately after being made effective in our account, but the receipt is valid to reserve the product.

3.2 Credit Card. We accept Visa and Mastercar

3.3 Payment in cash at any of our branches

3.4 PayPal You can pay for the order using a PayPal account. In this case, the cost of the order will be increased by 4%.

3.5 Deferred payment, the client will be asked for certain documentation that we will provide to the financial institution for approval. After the approval of the same, the client will be informed and the merchandise will be shipped. The financing expenses, except for special offers in this sense, will be paid by the client.

3.6 The client may pay at any of our branches in cash or by any other payment method that is accepted at the corresponding branch. The material will be delivered as requested, once payment has been received.

4- Product

The offers presented in our web store are valid within the limit of available stocks. Distrimar SL reserves the right to modify the assortment of products based on the difficulties imposed by its suppliers. The photographs, graphics and descriptions of the products offered for sale are for guidance only and do not commit Distrimar SL in any way.

5- Shipping

The purchased products will be delivered to the person and to the address indicated in the order. By default, the invoices will be sent together with the shipment, although they can also be sent separately. The possible delay in delivery will not imply either cancellation of the order or any compensation. An order is considered delivered at the time the carrier delivers the package to the customer and the customer signs the delivery receipt document. It is up to the customer to verify the condition of the merchandise upon receipt and indicate all anomalies on the delivery receipt and not at another time. In the case of shipments outside of Spain as well as where required, the customer is responsible for paying taxes at destination as well as the customs management fees applied by the transport company. Deliveries are not made in PO Boxes. The availability indicated on our products is for informational purposes only and never implies a delivery commitment between the seller and the customer. This information may be affected by specific situations originating in companies linked to but outside of ours (out of stock of manufacturers / wholesalers, incidents in deliveries by transport companies, etc...). If you place an order that includes several products with different availability, the shipment will be made according to the availability of the product with a longer delivery time. If you wish to receive the products in Stock and later receive the products with a longer delivery time (partial delivery), the customer must bear the cost of the second shipment.

6- Clients

Ceuta, Melilla and outside the European Union. These customers can place the order through the web. Taxes and expenses will be applied as appropriate at the place of destination.

7- Return and cancellation policies

7.1 Return of merchandise: In compliance with current regulations, the right to return any item purchased at Distrimar SL is granted, (except for material expressly requested for the customer and that is not part of our collection of products or liquidations) within the term 14 days from the date of receipt. You will not have to provide any explanation, any item, purchased in our web store, returned in its original packaging, sealed and in perfect condition will be accepted without further ado, taking into account the following conditions: Distrimar SL will not accept returns after 14 calendar days from delivery. In the event of the return occurring within this period, the client will bear the direct costs of the return, in compliance with the provisions of article 44.3 of Law 7/1996 on the Regulation of Retail Trade. Distrimar SL will not accept returns if the product is not presented in perfect condition, as well as its seals and packaging. Free of sealing tape and with no damage, even if these are merely aesthetic, Distrimar SL will not accept returns if the product packaging is not original and is not in perfect condition. The original packaging must be protected so that it is received in perfect condition, the use of seals and adhesive tapes being prohibited. Due to its special characteristics, Distrimar SL will not accept returns of the following products: products that come packaged in blisters, sealed products, easily reproducible products (eg software), unusual products specific to the client, products developed to measure for the client, products out of collection, discontinued or on sale or liquidation and services. Expenses derived from the provision of services (shipping costs, cash on delivery, etc.), will not be returned, only the value of the product. In the case of products with free shipping costs, the amount corresponding to the shipping costs generated will be deducted from the total returned, even if these have not been charged when the shipment was made. Any return must be requested from Distrimar SL in writing to indicating in it the comment you want and the invoice number. Distrimar SL will issue a return number (RMA number). Once the customer has received the RMA number, the products will be delivered to the address specified by Distrimar SL. The costs of this transport will be borne by the customer. Within a maximum period of 10 days from receipt of the return, Distrimar SL undertakes to refund it. If the cause of the return was that the returned item is defective or does not correspond to what was requested in the order, Distrimar SL will bear the costs of the return and new shipment. If the reason for the return is that the order does not satisfy you for legal reasons, we will refund the amount but not the shipping costs or the return costs. No type of return will be accepted without the corresponding purchase invoice.

7.2 Cancellation of the order: If the cancellation of the order is received before the shipment of merchandise, the client will not have any expenses. In the case of a cancellation after the order has been dispatched, the customer will be responsible for the shipping costs as well as the return costs for this same order.

7.3 Returns of Outlet products are not allowed since they are considered clearance products. Likewise, we do not guarantee spare parts for these products.

8- Personal data protection policies

This Privacy Policy is in accordance with current legislation: Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD) and by Royal Decree 1720/2007, of December 21, by which approves the Regulations for the Development of Organic Law 15/1999 (RLOPD). And it is adapted to Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and repealing Directive 95/46/EC (General Data Protection Regulation).
The fields marked with an "asterisk" (*) are mandatory, so failure to complete these fields may prevent the User from enjoying, totally or partially, the Services and information offered by
We inform you that the data provided, as well as the data derived from your browsing, may be stored in the files of the Distrimar SL companies and processed for the purpose of managing and controlling the established contractual or business relationship, making various contacts , as well as legally required billing, accounting and tax management. Your data will be processed for the duration of said established relationship and the interested party does not ask us to unsubscribe.
Origin of the data: the data we process has been provided directly by the INTERESTED PARTY.
The categories of data that are processed are:
· Identification data.
· Products or services purchased.
· Postal or electronic addresses.
· Commercial information.
· Data of personal circumstances.
Said data, without your prior express consent, will not be transferred to third parties except in the cases provided for in the data protection regulations.
Additionally, you consent to the processing of your data in order to inform you, by any means, including email, of products and services of Distrimar SL. or third-party collaborating companies that may be of interest to you.
In this sense, the promotional or marketing activity may be carried out directly by Distrimar SL or by any of our distributors who would be considered Treatment Manager and, without your express prior consent, will not be transferred to third parties except in the cases provided in data protection regulations.
· I consent to the processing of my data to transfer commercial information from Distrimar SL.
· I consent to the processing of my data to transfer commercial information from third-party collaborating companies of Distrimar SL from the referenced sectors.
Your rights in data protection:
· Right to request access to personal data relating to the interested party.
· Right to request rectification or deletion.
· Right to request the limitation of your treatment.
Right to object to treatment
Right to data portability
The rights referred to in the previous paragraph may be exercised by the interested parties, by means of a written and signed request addressed to the following address: Duraznero 27B, 35118 Agüimes, Las Palmas - Spain; or by sending an email to the address: attaching (in both cases and for verification purposes) a photocopy of the DNI
The aforementioned rights will be addressed in accordance with the requirements established in the aforementioned regulations. In the event that the limitation of the processing of your data is requested, you oppose said processing or request its deletion. Distrimar SL will attend to your request except in the cases contemplated in the regulations, such as the exercise or defense of possible claims, etc., being able to save said data in a blocked way.
Likewise, you are reminded that you have the right to file a claim with the Spanish Data Protection Agency.

Distrimap privacy policy

This privacy policy establishes the use of the mobile application "DistrimApp", created and managed by Distrimar SL.


What information does the application obtain and how is it used?

User information

The App requires the registration of an account to be used. This account only requests the data referring to the name and surnames and mobile phone number. This information will not be disclosed to third parties/companies and will only be used for statistical and contact purposes.

Information obtained automatically

Additionally, the application may automatically or with your consent collect other information, such as your location (used solely to sort the branches by proximity order and to send you notifications that affect your area), the type of mobile device, country of the user, IP address, the operating system of the mobile device and information on how the application is used.

 Does the app get accurate, real-time information from the device?

The application does not collect accurate and real-time information on the location of the device at any time. The use of the front and rear camera of the device is used solely and exclusively for the totally voluntary sending of photographs of any document to fill out questionnaires, surveys or resumes.

 Can third parties obtain access to the information obtained by the application?

No. We can only share the information provided by the user or that obtained automatically in the following cases:

  • When required by law.
  • When we believe it is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or in response to a government request.

Information retention and handling policy

We will keep the data provided by the user and the data collected automatically indefinitely, as it is necessary for the correct use of the application. Once the application is no longer available and is withdrawn from the market, the data will be automatically deleted in its entirety.


We care about safeguarding the confidentiality of your information, so we have the necessary measures to achieve this end. Please note that while we strive to provide a reasonable level of security for handling and processing information, no security system can prevent all potential security breaches.


This Privacy Policy may be updated in the future. We will notify you of any changes to our privacy policy by posting the new privacy policy on this page.

 Your consent

By using the Services, you are consenting to the data processing mentioned in this Privacy Policy. You can request at any time the complete removal of your data from our database by contacting Distrimar SL, Calle Duraznero nº 27, 35118, Arinaga, Las Palmas (Spain) or at the email address



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